Create stronger relationships and offer better service for your guests with Heyloyalty
With Heyloyalty, you can communicate across multiple channels. Create synergy by delivering your message in more than one place and make guests feel confident — before, during, and after their experience.
All the relevant tools
for your marketing automation
You don’t have to work in multiple marketing automation systems — or manage and pay for licenses from several different providers at the same time.
Email marketing
Create personalized newsletters with our drag & drop editor and advanced segmentation options.
Automations
Put your marketing and service messages on autopilot with automation flows — and gain more freedom, flexibility, and time for other tasks..
SMS campaigns
Send targeted SMS messages with a high opening rate directly to your guests' mobile phones.
Loyalty programs
Build your loyalty concept and reward program as you wish. Members are automatically updated with data in Heyloyalty.
Pop-ups
Capture your visitors' attention and strengthen lead generation with smart pop-ups and onsite campaigns.
Webpush
Send small, effective push messages directly to the recipient's browser and increase website traffic.
Powerful automations for every need
Get closer to your guests with automated flows. We give you the opportunity to work with everything from basic triggers to advanced behavior-based automations.
In our platform you can, among other things:
Win back lost potential
Win back the lost potential when customers leave the website without completing the booking with an abandoned booking email.
Speak to the recipient's interests
Set up an email that triggers when customers have visited a specific ticket type, performance or trip X number of times over Y time.
Increase repurchases and ticket-to-membership conversions
Reactivate previous guests with a winback email automation that triggers X number of days after the customer's latest visit or tempts them to convert a ticket to a membership.
Reward loyalty
Send updates on the reward program or thank loyal season ticket holders with an extra gift on their birthday.
Create better service
Optimize the guest experience with automatic reminders of events or renewal of season tickets, follow-up and recommendations.
Think outside the box
In addition to our automation suite, we give you the opportunity to define your own triggers, so you can create customized automations for your guests' needs.
More than 900 businesses already use Heyloyalty today
Are you ready to join them?
Advanced features in a user-friendly platform
Flowbuilder
Create customized customer journeys with our intuitive flowbuilder. Design complex automations with drag-and-drop and customize each touchpoint according to the guest's behavior.
Customer Loyalty Center
We have developed Customer Loyalty Center to help you reward returning guests and create strong loyalty concepts. It makes it easy to build clubs, tiers and point universes, so your most loyal guests keep choosing your experiences.
Product feed
We have created the product feed function so you don't have to manually copy-and-paste when products need to be added to your newsletters. Products, events, performances and tickets are automatically dragged from your website - so you save time and always present guests with updated content.
Unique discount codes
Send personal, unique discount codes to the right recipients and avoid abuse. Get more insight into who is using the codes and reward your loyal customers with larger discounts.
Retargeting
We have created the retargeting function to help you reach the guests who have already shown interest in your events or tickets. By automatically sending data to Facebook and Instagram, you can create effective audiences for your ads and sell more tickets to those who are closest to buying.
Segment builder
We have built the Segment Builder to make it easier for you to communicate differently to different types of guests. By combining ticket data, purchasing patterns and onsite behavior, you can create hyper-relevant target groups - and thus create campaigns that significantly increase both openings, clicks and conversions.
Ready to get started?
Start your free trial today
– no credit card required.