Create unique experiences with Heyloyalty
Perfect for attractions, zoos, venues, museums, sports clubs, travel agencies, hotels and restaurant chains. Take your service and guest experience to the next level with automated and personalized communication based on data.
Create memorable experiences and get closer to your guests
We offer the right tools so you can to get closer to your guests with marketing automation, newsletters and SMS campaigns.
With Heyloyalty you can:
Boost ticket and season card sales
Increase the number of returning visitors with seasonal campaigns, remind about renewal of season tickets or inform about the guest's upcoming visit.
Inform about news
Inform interested members about new exhibitions and events. Use visit data to personalize communication and increase relevance for the individual guest.
Target the right audience
Send targeted event recommendations based on your guests' preferences, participation in previous events and previous ticket types.
Get closer to guests
Manage membership communication and target content based on their customer profile, season card holder type or level in the reward program.
Build hype
Build hype before events with tailored flows of emails and SMS messages.
Personalize ticket purchases
Sell more experiences with personalized recommendations for performances, events, ticket types and increase upselling of catering.
More than 900 companies use Heyloyalty today.
Are you ready to join them?
What our customers say
Read what companies achieve with Heyloyalty
We have always been able to track our use of newsletters and where sales come from. However, after switching to Heyloyalty, we can see that everything has become smoother, more agile, and easier to work with. This has allowed us to be more creative – and our guests have responded very positively to that. Newsletters are probably our most important channel, both when it comes to selling season passes, ticket sales, and simply getting a message out. We can clearly see that Heyloyalty always ranks number one. 45% of our ticket-to-season-pass upgrades come from Heyloyalty.
At Højmark Rejser, we use Tracking for a wide range of automated service emails to our ski and summer guests. With the database metrics and the information we have about our guests’ journeys, we can tailor a flow of service information for all our guests and provide them with added value before departure. At the same time, we can increase our revenue per guest by nudging them to purchase important add-ons such as ski rental, ski school, insurance, and experiences.
In 2025, we entered into a partnership with Heyloyalty, and we have been very pleased with our choice ever since. With Heyloyalty, we can quickly and precisely engage our fans. The platform is easy to use, and the collaboration with the team behind it enables us to develop solutions within the system that fit our needs perfectly.
With HeyLoyalty, we can communicate clearly and target our audience effectively — and it just works.
Tailored to your industry
Companies in the experience industry often have large amounts of data - a goldmine for marketing automation. That's why we chose to focus on this industry.
Ticket system integrations
Integrate with the most well-known ticketing systems for automatic synchronization of ticket data.
Offer better service
Optimize the guest experience with automatic reminders of events or renewal of season tickets, follow-up and recommendations.
Segmentation based on visits
Create audiences based on visit history, event types and preferences.
Pre- or post-event communication
Optimize the guest experience before, during and after events.
Personalized recommendations
Recommend upcoming events based on previous participation.
Member & fan clubs
Manage membership programs and give loyal guests exclusive access.
Automations that create better guest experiences
Put your guest communication on autopilot and create better experiences
Welcome new guests
Welcome new ticket buyers and present your offers.
Info about events and visits
Automatic reminder before the visit with practical info, say thank you for the visit and ask for feedback.
Abandoned booking
Rethink the classic email automations - for example, a abandoned booking instead of an abandoned cart email.
Re-enage
Re-engage guests who haven't visited you for a long time.
Integrated with the most popular ticketing systems
We have deep integrations with Billetten, Tixly and Amero, so your ticket data is automatically synchronized and you can send event-based automations effortlessly.
Ready to get started?
Start your free trial today – no credit card required.