Free support on weekdays by phone and email

In addition to our marketing automation platform, as a Heyloyalty customer, you have access to fast support and customer service – that goes without saying. You can reach us on your preferred channel during normal business hours.

Contact support

Our specialists are ready to help you

We know how important it is to get quick help to move forward when you are facing a current (and sometimes urgent) problem.

Our support team takes pride in understanding and identifying the needs of your business, your market, and your customers, so that we can help you quickly and accurately.

Write to us at:

support@heyloyalty.com

Call us on:

87 300 399

Or through the chat function in our app.

Opening hours on the phone (GMT+1)

Monday10.00 - 15.00

Tuesday10.00 - 15.00

Wednesday10.00 - 15.00

Thursday10.00 - 15.00

Friday10.00 - 14.30

Saturday - SundayClosed

We have a lunch break every day from 12:00 to 12:30.

Do you need a step-by-step guide?

Even though we work hard every day to make Heyloyalty as user-friendly as possible, questions arise from time to time – and the answers should be easily accessible.

That's why we have made sure to gather all our knowledge in video guides and written guides, so you can easily find the answers and get even better at using the Heyloyalty platform.

Find our guide site here

Meet our team of email specialists

Our marketing automation specialists help ambitious and well-known brands with everything from setting up newsletters to concept development and strategic consultations.